If my phone is in-warranty, but my screen is cracked, is that an in-warranty repair? All uBreakiFix stores found on the store locator have been authorized by Samsung.ġ1. If your device needs an eligible repair under the manufacturer’s one-year limited warranty, Samsung Care Authorized uBreakiFix stores can perform in-warranty repairs. My Samsung phone is not working and it’s still in-warranty, can uBreakiFix repair my phone under its original warranty? Liquid damage, corrosion, and damage caused by unauthorized repairs are also considered out-of-warranty, and are not eligible for same-day repair at a Samsung Care Authorized uBreakiFix location.ġ0. For example, an out-of-warranty repair includes, but is not limited to, any repair needed as a result of physical damage for such things as a drop, or fall, or any condition not deemed a manufacturing defect. Repairs will be performed at no charge during the warranty period.Īn out-of-warranty repair occurs after the expiration of Samsung’s manufacturer’s one-year limited warranty period, or is the result of a condition not specifically covered by Samsung’s written warranty. What services are offered at uBreakiFix?Ī device is eligible for in-warranty service during Samsung’s manufacturer’s one-year limited warranty period and if the eligible repair is the result of a defect in materials or workmanship. Any device not specifically listed aboveħ. Galaxy S6 | Galaxy S6 Edge | Galaxy S6 Edge + | Note5 | Galaxy S7 | Galaxy S7 Edge | Galaxy S8 | Galaxy S8+ | Note8 | Galaxy S9 | Galaxy S9+ What Samsung phones can uBreakiFix repair as a Samsung Care Authorized Service Provider? Use our store locator to find a Samsung Care Authorized uBreakiFix store near you.Ħ. Not all uBreakiFix stores are Samsung Care Authorized Service Providers. How do I find a Samsung Care Authorized uBeakiFix store?Ĭheck our store locator and use your zip code to find the closest Samsung Care Authorized uBreakiFix store near you.ĥ.Ěre all uBreakiFix stores Samsung Care Authorized Service Providers? Non-authorized repairs could void your warranty.Ĥ. When you visit a Samsung Care Authorized Service Provider, you are guaranteed genuine parts, and same-day repairs by certified pros using official Samsung repair tools. Samsung Care Authorized Service Providers have gone through the official Samsung Authorization process and meet our highest quality standards for repair. What is a Samsung Care Authorized Service Provider, and what are the benefits? The partnership with uBreakiFix allows Samsung Galaxy device owners to get a Samsung Care Authorized repair and same-day support at more than 300 stores nationwide.ģ. Samsung is committed to providing a customer-first care experience to our customers, with support anywhere, anytime, anyhow they’d like. Why has Samsung selected uBreakiFix for its partnership? Our goal is to provide Samsung device owners with a care-first experience that is as innovative as our products.Ģ. The majority of Samsung Galaxy device owners are able to get authorized support in two hours or less – from screen repairs, to maintenance and software troubleshooting. The partnership brings same-day, in-person support to more than 300 Samsung Care Authorized uBreakiFix stores nationwide, and will continue to grow. What does the Samsung and uBreakiFix partnership entail?
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